Automatic Logout

The Automatic Logout feature enhances security by automatically logging out users based on configurable triggers, helping maintain system security and user accountability.

Permissions

To configure Automatic Logout settings, the user requires:

• Register Management: Enables ability to modify register settings

Permissions are assigned to user accounts in Salesforce under the Employee Permissions field. Refer to Employee Permissions for more information.

Configuration Options

The EPOS system supports three automatic logout modeso

1. Post-transaction: Logs out immediately after completing a transaction
2. Inactivity Timeout: Logs out after a specified period of user inactivity
3. Combined Mode: Enables both post-transaction and inactivity timeout logout

Setting Up Automatic Logout

1. Login to the EPOS system

2. Click the settings cog icon in the top-right corner

3. Select "Register Settings"

4. Configure the following settings:

   • Auto-logout Type
   • Default Authentication Method
   • Inactivity Interval (in minutes)

5. Save your changes

Tip

Choose timeout periods that balance security needs with user convenience. Shorter timeouts provide better security but may interrupt workflow if set too aggressively.

Register Configuration Fields

Field Label	Field API Name	Field Type	Field Description
Auto-logout Type	Bnow__Autologout_Type__c	Picklist	Options: None(Default), Post-transaction, Inactivity Timeout, Post-transaction & Inactivity Timeout
Auto-logout Default Authentication	Bnow__Autologout_Default_Authentication__c	Picklist	Options: Username & Password, Pin
Auto-logout Inactivity Timeout	Bnow__Autologout_Inactivity_Timeout__c	Integer	Specified time in seconds to wait between the last user action and logging the user out

Inactivity Detection

The system monitors various user interactions to determine activity status:

• Mouse movement
• Click events
• Keyboard input
• Scrolling
• Touch events

Warning

The system considers any of these actions as user activity. Be aware that automated scripts or system processes that generate these events may prevent intended timeouts.

Inactivity Warning System

When 30 seconds remain before an inactivity timeout occurs:

1. A warning modal appears on screen

2. Displays a countdown of remaining seconds

3. User can continue working by performing any monitored action

4. System automatically logs out if no action is taken

Login Interface

After automatic logout occurs, the system presents a login interface with:

• Tabs for both username/password and PIN authentication
• Default authentication method as configured in register settings
• Secure re-authentication requirement

Note

The default authentication method can be changed at any time through register settings, taking effect for all subsequent automatic logouts. Any currently loaded page will require a refresh for this to take affect.

Best Practices

Security Recommendations

1. Set appropriate timeout periods based on:

   • Business security requirements
   • Typical user workflow patterns
   • Regulatory compliance needs

2. Configure shorter timeouts for:

   • High-security environments
   • Shared workstations
   • Public-facing terminals

3. Train users on:

   • Warning system functionality
   • How to prevent unintended logouts
   • Proper re-authentication procedures

Implementation Guidelines

Important

Consider these factors when implementing automatic logout:

• Peak business hours and typical transaction duration
• Staff training requirements
• Customer interaction patterns
• Security compliance requirements