Epos Adjustments

Overview

Recent updates have been made to the reconciliation process for adjustments in the Epos system, specifically concerning the application of promotional codes and discounts. These changes affect how adjustments are handled at both the cart level and individual booking product level.

Adjustment Reconciliation Process

Upon application of a cart-level promotional code, a cart-level discount percentage or a booking product level discount, these are the steps we now follow:

1. Negative Line Item Insertion:

   • A negative line item booking product is inserted, which is related to the original booking product. This serves to negate the original booking product's value, effectively resetting its price.

2. New Booking Product Insertion:

   • A new booking product is inserted at the time of the discount or promotional code application. This new product reflects the adjusted price, whether it is a decrease or an increase.

Cart Level and Individual Booking Product Level Adjustments

• Cart Level Adjustments:

  • Discounts applied at the cart level will trigger the reconciliation process for all applicable booking products within the cart. This ensures that the total cart value accurately reflects the applied discounts or promotional codes.

• Individual Booking Product Level Adjustments:

  • Discounts or promotional codes applied to individual booking products will specifically target those products for reconciliation. This allows for precise adjustments to be made on a per-product basis, ensuring that each product's price is accurately represented.

Key Change

• Immediate Record Insertion: Unlike the previous implementation where updated records were only inserted at the point of clicking the 'Update' button, the new process inserts records immediately upon the application of discounts or promotional codes. This ensures that the booking records are always up-to-date and accurately reflect any changes.

Benefits

These updates aim to enhance the overall performance and reliability of the Epos system, providing a more seamless experience for users managing bookings and applying discounts or promotional codes.

Note

• Accuracy: The new reconciliation process ensures that all adjustments are accurately reflected in the booking records, maintaining consistency between the Epos system and Salesforce.
• Reliability: Ensures that accountancy will be more accurate when overnight processes run for Cash Reconciliation, leading to more reliable financial reporting.
• Efficiency: Automating the insertion of negative line items and new booking products streamlines the reconciliation process, reducing manual intervention and potential errors.